Shipping

Shipping Costs

France : 10 € Poste

International: 20 € DHL

Orders sent outside the EU will have their Value Added Tax (VAT) removed from the price of the goods. Please be aware that all orders being shipped outside the EU will be liable for customs and duties.

Customs duties or local tax is not included in our price. Customs and local taxes will depend on the country and state you’re having the item shipped to as customs duty and taxes differ from country to country. Contact your local customs office if you’re unsure of any applicable taxes and customs charges.

We cannot be liable for any delays due to customs or tax clearances.

 

Shipping Destinations & Timeframes

We ship internationally to over 50 destinations. Our normal shipping times are:

France : 1-2 Working Days*

Europe : 2-3 Working days*

United Kingdom, North America (US & Canada) : 2-3 Working Days*

Rest of the World: 3-5 Working Days*

**Unfortunately we do not ship to Brazil, India, Indonesia, Kuwait, Malaysia, Mexico, Portugal, Russia, or Switzerland due to jewellery importation regulations.

Tracking: We will send you an email when your order is dispatched, containing a tracking number and link. You will be able to track your order through all stages of the delivery process.

Made to order items are created on a made to order basis and we aim to deliver them in the time specified on the specific product’s page.  Items may take less time than this and we will inform you via email when this is the case.

We cannot be liable for any delays due to customs or tax clearances.

There may be shipping exclusions relating to general shipments or specific items of jewellery for specific counties.  We will be in touch if this is the case for your country.

If you do not see your country at checkout, please contact us and we may still be able to deliver at our discretion.

 

Bank Holiday & Holiday Closures

We will be closed on bank holidays.

Please note that any orders placed within this timeframe will not be shipped until the first working day following the bank holiday.